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Written by Administrator
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Saturday, 08 November 2008 |
TERMS AND CONDITIONS
General
The client is hereinafter referred to as you/your.
Wedding Accents is herein after referred to as we/our/us.
Copyright All artwork and designs are copyright of Roxanna Ansell.
You are responsible for ensuring that any material (such as hymns) you ask us to include in your stationery does not breach any third party copyright and you indemnify us against any action brought against it in the event of any such breach.
Deposit and Payment A 50% non-refundable deposit is required when placing your order. The remaining balance is due prior to your order being shipped. Payment of the deposit is deemed to be acceptance of these terms and conditions.
Order Process We will make every effort to ensure that proofs are submitted to you in accordance with your request. It is your responsibility to check the accuracy of the proofs before confirming your acceptance. Any proofs submitted to you must be signed, dated and returned to us. On receipt of signed proofs and payment of 50% deposit we will send you a confirmation of receipt (either by email or post). We will then proceed with the production of your stationery. Any changes, or alterations requested after returning the signed proofs may incur an additional charge.
We will make every effort to ensure the final stationery order matches the signed proof. However, as all our stationery is handmade, designs may vary slightly. Furthermore, we cannot guarantee continuity of colours/materials especially if separate orders are placed for the same stationery design. If the product specifications from our suppliers change we will endeavour to offer you an alternative of the same or better quality at the same price as your initial order.
Any artwork and designs created for you including bespoke designs will remain copyright of Roxanna Ansell.
Delivery All stationery orders placed with us are done so on the understanding that delivery dates are approximate and are subject to availability. We endeavour to deliver your order 4 to 6 weeks from receipt of signed proofs. Therefore for wedding stationery orders we recommend you place an order with us 16 weeks prior to your wedding day.
If we fail to deliver your order within the agreed timescale, or agreed date, for reasons within the reasonable control of us, Wedding Accents is deemed liable to you and our liability shall be limited to the value of the stationery order. If we fail to deliver your order with the agreed timescale, or agreed date, for reasons beyond the reasonable control of Wedding Accents, Wedding Accents shall not be deemed liable to you.
Delivery is usually made through Royal Mail Special Delivery. We reserve the right to deliver stationery through other carriers. Whilst we make every effort to pack your stationery order safely and securely we cannot be held liable for loss or damage whilst in transit.
Liability You should be aware that some of our products are not suitable for children.
We will take all reasonable precautions to keep the details of your order and any payment secure. Unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.
Returns, Alterations and Cancellations Any orders cancelled after receipt of signed proofs (if work has not commenced on your order) will not incur any additional costs other than the 50% deposit already paid. Any orders cancelled after work has commenced on your order may incur additional charges up to the full value of the stationery order.
Data Protection We will not disclose any information you provide with any third party unless specifically agreed in advance by you, for example testimonials.
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Last Updated ( Sunday, 09 November 2008 )
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Terms & Conditions 
